Attribute each caller from marketing source to appointment — optimize for what works, eliminate what doesn’t.
Route each caller automatically to the best location or agent to convert them to appointments.
Measure lead quality and outcome, analyze call handling, and identify lost opportunities to call back right away.
FCT is a powerful marketing analytics tool that shows you how your digital advertising, webpages, and offline marketing drive calls that convert to new patients. FCT also provides tools to personalize the caller experience in real time to help call center agents and locations convert more calls to appointments.